Today is 06/03/2026 18th of Sivan, 5786
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Frequently Asked Questions

Explore the Traditions of Shiva and Jewish mourning.
The Learning Center offers answers to your questions about shiva and the Jewish mourning process.

General

Shiva.com is available to browse content or place orders 24 hours a day, 7 days a week. If you need personal assistance, you can reach one of our Customer Care representatives 7 days a week from 8:30 AM - 7:00 PM EST, Monday through Friday, and 9:00 AM - 5:00 PM EST on Saturday and Sunday. We will return any voicemails received within 2 business hours. Please let us know if we can be of any assistance.
If you have forgotten your password, you can recover it by clicking the 'Forgot Password' link locate under the 'Sign In' section of the top menu. Once you provide your email address, you will receive an email with instructions to reset your password.

E-Commerce

Most food based products are available for delivery with the contiguous United Stated only. Tree Certificates can be shipped to any address world-wide.
Once you have placed your order, you will receive am on-screen confirmation, as well as a confirmation email. Please verify that all the information in your order is correct. If you do not receive an email, contact our customer service.
Yes. You can delete any unwanted items from your shopping cart as long as the order hasn’t been processed yet.

Checkout

Personal messages can be added to your order in the second step of the checkout process.

Reconcile

Yes. Please contact our Customer Care Team to request that the ShivaPlan Contributions be re-opened at 877.788.6570.

Plant a Tree

Planting a tree in Israel is a deeply rooted tradition in the Jewish faith, symbolizing life, growth, and renewal. It provides comfort to grieving families while creating a living legacy that endures for generations. With every tree, you not only honor a loved one—you also help restore the land of Israel, making your gesture both personal and everlasting.
Whether you choose to plant a single tree or dedicate a grove, each option carries its own beauty and impact. A single tree can symbolize one life, one memory, or one act of kindness. A garden, orchard, or grove reflects a broader tribute, signifying a community of memories and blessings that continue to grow in Israel’s soil.
Every dedication is recognized with a certificate that carries both your name and the name of the honoree. Smaller plantings receive a certificate that can be cherished in the home, while larger plantings—like the Book of Gardens—are marked with framed certificates or plaques that serve as enduring reminders of love, memory, and legacy.
Trees are planted in areas of greatest need, where they bring life back to the land. Today, many are planted in the Carmel Forest, which has suffered devastating wildfires, and in the Negev Desert, where new forests help reclaim arid land. In these places, each tree becomes part of Israel’s story of resilience and renewal.
The trees planted are native and well-suited to the land: oaks, carob, redbud, almond, pear, hawthorn, cypress, and the noble Atlantic cedar. Each species carries its own symbolism—strength, beauty, and endurance—while also contributing to the health of Israel’s ecosystems.
Both are beautiful traditions. Planting in memory ensures that a loved one’s life continues to flourish in the soil of Israel. Planting in honor of a living person celebrates milestones—weddings, anniversaries, bar and bat mitzvahs—by giving a gift that grows and endures far beyond the occasion.
Yes. A personalized certificate with your message is mailed to the family or honoree, carrying with it the knowledge that your gift has created life in Israel. For many families, this certificate becomes a treasured keepsake, reminding them that their loved one’s legacy lives on.
Certificates are prepared and mailed soon after the dedication, so that families can feel comforted right away. Plaques and framed certificates for larger plantings take longer, as they are handcrafted tributes meant to last a lifetime.
Over the past 100 years, more than 250 million trees have been planted in Israel. Each tree tells a story of hope, remembrance, and continuity, and together they have transformed barren hillsides into thriving forests that now sustain communities and wildlife alike.
These trees do far more than symbolize love—they heal the land. They prevent erosion, restore areas scarred by fire, combat desertification, and bring shade and life to future generations. Planting a tree in Israel is a way of giving back to both people and the earth, ensuring that your gift carries meaning beyond today.

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