Today is 11/17/2018 9th of Kislev, 5779
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Our Values & Guarantee

At shiva.com, our goal is to provide valuable, trusted information and services related to Jewish mourning.

Learning Center

Our Learning Center contains answers to the most common questions about shiva and the rituals of mourning in the Jewish tradition, along with further educational material and resources for those seeking deeper knowledge.

We work closely with rabbis and professionals to create and validate each piece of information published on our site.

Planning Center

Here you will find businesses and resources ready to help you support or plan a shiva. Each business is vetted through a specific set of questions and criteria before being included on our site. In addition to our firsthand knowledge of each, we also rely on customer referrals and feedback to ensure a quality experience with these businesses so they can be relied upon during a time of need.

Our Commitment

We expect each vendor will continue to provide top-quality, reliable services and products along with superior customer service, or their participation on our site will be re-evaluated.

We believe that our customers honor us with their business.

We believe accurate and transparent information and services are the keys to creating and maintaining trust and value.

We encourage your feedback and take it very seriously. We then use that valuable information when evaluating and making decisions about which vendors to include on our site.


SATISFACTION GUARANTEE
We stand by our products and vendors and want you to be 100% pleased with your purchase and shopping experience. If you are not satisfied with your purchase, please email service@shiva.com along with your order number and the nature of the problem. We will contact you to process your refund.

SAFE AND SECURE TRANSACTION
We fully believe our customers' private and personal information should remain that way. We use best-in-class industry standards on privacy and security to ensure your transactions are safe and secure, and we will never share your credit card information.

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