Shiva catering is a sensitive and multi-layered process, involving as much customer care as it does food preparations. Our shiva planning specialists allow providers to focus on their core business while we focus on the customer relations.
Shiva.com reduces the burden on businesses by becoming the single point of contact to help with advising, guiding and planning of a shiva, turning what would be numerous small transactions into one lump sum transaction for the provider and eliminating significant administrative burdens.
The average shiva receives between 25 and 50 calls and contributions from family, friends and the community. Each contribution involves a call to the provider, the processing of credit card information and record keeping of condolence messages for the mourning family.
How It Works
When a Provider receives a request for shiva catering, they direct the shiva coordinator to shiva.com, who assists them in the planning. Shiva.com provides the coordinator with contact information to disperse to the community for catering fund contributions. Shiva.com processes all transactions and receives all questions. At the end of the shiva, Shiva.com is billed for all catering expenses by the provider.
-Dedicated phone number to handle Provider specific calls
-Enhances productivity by reducing administrative burden on Provider
-Reduces transactions costs by reducing number of credit cards taken for smaller transactions
-Reduces risk of loss surrounding names and condolence messages