Vendor Concierge Services

Shiva.com’s Concierge Services helps our Approved Providers offer best in class customer service for those interested in catering a shiva or sending a single platter or tray to a shiva home.

 

Shiva catering is a sensitive and multi-layered process, involving as much customer care as it does food preparations. Our shiva planning specialists allow providers to focus on their core business while we focus on the customer relations.

 

Our Mission

Shiva.com reduces the burden on businesses by becoming the single point of contact to help with advising, guiding and planning of a shiva, turning what would be numerous small transactions into one lump sum transaction for the provider and eliminating significant administrative burdens.

The average shiva receives between 25 and 50 calls and contributions from family, friends and the community. Each contribution involves a call to the provider, the processing of credit card information and record keeping of condolence messages for the mourning family.

 

Who Participates?

Shiva.com’s network of Approved Providers includes traditional Jewish delicatessens, as well as other providers that have experience and knowledge in shiva catering and Jewish mourning observances.

 

How It Works

When a Provider receives a request for shiva catering, they direct the shiva coordinator to shiva.com, who assists them in the planning. Shiva.com provides the coordinator with contact information to disperse to the community for catering fund contributions. Shiva.com processes all transactions and receives all questions. At the end of the shiva, Shiva.com is billed for all catering expenses by the provider.

 

Provider Benefits:

-Dedicated phone number to handle Provider specific calls
-Enhances productivity by reducing administrative burden on Provider
-Reduces transactions costs by reducing number of credit cards taken for smaller transactions
-Reduces risk of loss surrounding names and condolence messages

To set up a Corporate Account, Please Call:

Call

 877.788.6570

 


SHIVA PLANNING SERVICES FOR CONSUMERS

Complimentary, personal and compassionate assistance to mourning families with the planning and coordinating of all aspects of shiva.

Shiva Concierge Services